Thank you for shopping with us. Please read our shipping policy carefully before placing your order.
Order Processing Time
Orders will be processed within 2‑3 business days after payment confirmation.
Custom‑made items require 3‑5 business days for processing.
Processing time does not include shipping transit time, weekends or public holidays.
International Shipping
We ship products worldwide.
Estimated delivery time: 7‑21 business days, depending on destination country and customs clearance.
Delivery delays may occur due to customs inspection, bad weather or carrier conditions, which are beyond our control.
Shipping Cost
Shipping fees are calculated based on product weight, volume and destination country. The final shipping cost will be shown at checkout.
Tracking Information
Once goods are dispatched, we will send you an email with tracking number. You can track your parcel online with the provided tracking code.
Import Duties & Taxes
All prices on our website do not include import duties, VAT or local customs fees.
These charges are collected by your local customs authority and shall be borne by the buyer. We are unable to predict or cover these extra costs. Please check your local customs rules before ordering.
Damaged or Lost Packages
Please inspect the goods immediately upon receipt.
If items arrive damaged or lost during transit, please contact us within 7 calendar days after delivery with photos for further assistance.
